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Voice Services
Operator Services Product Information
Industry-leading Customer Service
As a PAETEC Operator Services client, you will have a single point of contact that will handle all aspects of your account rapidly and efficiently. Your users will benefit too, with trained operators that quickly and efficiently handle their calls. Additionally, assistance with 143 languages is available.

Real-time Web-based Reporting
PAETEC offers daily, monthly, and yearly reporting formats with user-friendly drill-down reporting for all details of calls and locations. Call data is updated nightly and can be viewed online or exported and downloaded in four common formats.

Customized Private Branding
PAETEC gives you the option to customize and brand the operator greeting by including your location name as part of the call-branding announcement.

Extensive Reach
PAETEC's Operator Services are available Interstate, Intrastate (all), International, and in Canada.


Read our application brief to learn how you can benefit from PAETEC's Operator services.

To request more information, click here or contact a PAETEC sales office nearest you.