PAETEC Logo
 
Voice Services
CampusLink Program Information
Committed Professional Partners
PAETEC commits significant resources to work with your school and students in support of the student billing and resale program. PAETEC professionals have the expertise in account and marketing management, and customer and technical support.

Tailored Customer Service
Our CampusLink® dedicated customer service Web site gives your students the ability to get account balances, access users guides, review payment history, print bill copies, verify rate information, and make bill payments. Students can also call our CampusLink® customer service center, where specially trained customer service representatives appreciate and understand the students' environment and requirements.

Proven Implementation Process
An extensive and proven implementation process is executed ensuring timely and trouble-free service initiation. A team from PAETEC works with your school to define policies and procedures for the student billing and
resale program.

Marketing, Promotion, On-site Registration
PAETEC collaborates with you to create customized marketing plans that effectively speak to students. These programs include summer promotional mailings, user guides, PBN cards and retention/stimulation programs.

Student Personal Billing Number (PBN)
Every resident student receives an individual PBN for use in making calls on and off campus. PAETEC activates and deactivates subscriber PBNs based on credit limits, past due balances, and payments made.

Comprehensive Billing and Reporting
PAETEC develops and maintains a student billing database so that each student receives a monthly bill based on only his or her usage, eliminating any roommate conflicts over a combined telephone bill. Additionally, PAETEC provides administrative billing and chargeback reporting. The monthly, multi-tiered reporting shows university administrative call summary, departmental summary, as well as individual call detail.


To request more information about our CampusLink Student Resale Program, click here or contact a PAETEC sales office nearest you.